Creating a consistent & optimal client experience through international field research with four laser tattoo removal companies, to merge & scale across North America.
QSuper Customer Engagement
Defining a strategy that delivers and exceptional Member Experience
HCF - Beyond the Wharf
Harbour City Ferries needed to increase footfall and talkability amongst travellers.
I do want to thank Tobias for going the extra mile with the discharge summary project. It was a valuable exercise from our end and I’ve been using the materials to demonstrate the value of the process within the CEC.Senior Manager, Organisational Development & Human Factors,
Health NSW Clinical Excellence Commission